In the whole process

Direct support

ITALMAC support service intervenes and coordinates installation and technical intervention on the user's site, both in Italy and abroad, offering support anywhere around the world.

Worldwide assistance
Support 1
Support 2

Specialist support

This is guaranteed by the after-sales service that offers solutions and ideas that aim to reinforce the efficiency of the work cycles. Training on the various corporate branches and technical support for our specialist dealer staff allow quick procession with intervention on site.

Remote support

Furthermore, we offer a remote support service that offers a standard analysis of problems. This allows our clients to follow the instructions provided by our technicians directly in front of the monitor, to know how to work on the machine.

Support 3